💰 Compensation Request Guide

If you've experienced an issue within the server such as a loss of items, money, or any other unfair loss due to server bugs or errors, you may be eligible for compensation. Below is a guide to assist you in making a compensation request.

🔎 When to Submit a Compensation Request

You can request compensation if:

• You lost items or money due to a server bug or technical issue.
• You experienced a disconnection that caused an irreversible loss (e.g., losing items, money, or vehicles).
• You had RP interruptions that were caused by a server issue and cannot be rectified through roleplay.

Please Note: Compensation is not provided for lost items or money due to player actions, accidental death, or failure to secure items properly.

📂 What We Need

1. Account & Incident Details

   • Character Name:
   • Steam/Discord ID:
   • Date & Time of Issue:
   • Details of the Issue: What happened, and how was it caused (server bug, disconnection, etc.)?

2. Lost Items/Amount

   • A list of items or money you lost, and approximate values.
   • If the loss was due to an item (e.g., car, weapon, etc.), please provide as many details as possible (vehicle make/model, item type, etc.).

3. Evidence (optional but strongly recommended)

   • Screenshots, chat logs, or video evidence that support your claim.
   • If applicable, include timestamps of the incident to help staff investigate.

🖥️ How to Submit

Compensation requests are handled exclusively through our BritishRP Forums:

➡️ Submit a Compensation Request:
https://forum.britishrp.co.uk/index.php?forums/compensation-requests.18/

1. Log in to your forum account.
2. Create a new thread in the Compensation Requests section.
3. Title your thread: Compensation Request – [Your Character Name].
4. Paste and complete the template below.
5. Submit and allow up to 72 hours for staff review.

📋 Compensation Request Template

**Account & Incident Details**
- Character Name:
- Steam/Discord ID:
- Date & Time of Incident:
- Description of Issue (bug, disconnection, etc.):

**Lost Items/Amount**
- Item(s) Lost:
- Approximate Value:
- Additional Details (vehicle make/model, item type, etc.):

**Evidence & Context**
- [Optional] Attach screenshots, chat logs, or video links:

⚠️ Important Notes

• Be as specific as possible: Provide as much detail as you can regarding the loss to help staff investigate the issue.
• Evidence helps your case: Although not required, evidence (screenshots, logs, video) strengthens your compensation request and helps staff determine the validity of the claim.
• Not all compensation requests are guaranteed: Staff will investigate and determine if compensation is appropriate based on server logs and your provided details.

Thank you for submitting a compensation request. Staff will review your claim and respond as soon as possible. Please be patient, as some investigations may take a bit longer depending on the complexity of the issue.